Find out about JetLink Service Get JetLink tech support options JetLink Webmail Server - get and send email Get JetLink contact phone numbers and emails Instant Account Activation
All of our dialups are accelerated for FREE.
support@jetlink.net Contact tech support for most questions regarding your service, such as questions on how to upload to your Website, forgotten email or logon passwords, configuring your Dial-Up Networking, email, etc. We try to answer all tech support emails within 24 hours.
dock.net Network
We are proud to be part of dock.net
10-Year Old ISP
A tried and proven ISP infastructure


Before calling tech support

We suggest you try finding the answer to your question in our extensive knowledge base. Here you'll find solutions to accessing email, setting up email clients, accessing the spam firewall, and many other commonly asked questions. (the knowledge base is maintained by dock.net)
Jetlink has been in business for over 10 years. Most of our technical staff has been with us for most of that time.
We are not a small company, but not so big either that escalating problems up the technical chain requires tons of forms and days to accomplish.
Support Check List :
When you call us, make sure you have:

1. Your account number or username and password.

3. A description of the problem you are having.

4. Write down any error messages your computer gives you.

5. You are sitting in front of your computer with it turned on.
JetLink's phone support is available 24-hours a day. Simply call our main number and follow the prompts to get to tech support. All tech support calls generate a trouble ticket, which allows us to track the issue to resolution. This also pertains to all emails received at the support department.

dock.net's Knowledge Base is available 24-hours a day. In the knowledge base you'll find answers to most of your service related, and even most Internet-in-general, questions.

The Knowledge Base is searchable by topic or keyword. You can find out how to upload websites, configure spam filtering, setup Dialup Networking--you name it. If it's not there, shoot us an email and we'll try to get it in there.

go to the Knowledge Base

V.92 provides more reliable connections,
the ability to switch upload and down-
load speeds and enables call waiting.
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